Conditions of Use

Ordering

Please use our PayPal-based shopping cart to order with your credit or debit card.

We are NOT set up to accept or process orders by phone, snail mail or email.

Please note: Items, pricing and availability are subject to change without notice.

Backorders / Unavailable Items

If an item you ordered is not available at the time of your order, we will attempt to obtain it for you for 30 days. If, after 30 days, we are still unable to fill your order, we will refund your money, or, if there is an item available that is similar and of an equal or greater value, we will substitute that item.

If an item is backordered, we will fill your order for that item as soon as it becomes available to us.

 


Shipping & Returns

Shipping Information

All items shipped the cheapest and most expedient way for your location

 

“AG” Items

These items are shipped from our distributor in Middlefield, Massachusetts.

“CP” Items

These items are shipped from our distributor in Sunnyvale, California.

 

Items shipped within the continental United States

Please allow 5 to 10 working days for processing and shipping before inquiring about the whereabouts of your order. Write to customer.aervice@avalonrisen.com

Items shipped outside the continental United States

Items shipped outside the continental United States may require extra shipping, We will bill you for the additional amount if necessary.

Please allow 4 to 6 weeks for processing and shipping before inquiring about the whereabouts of your order. Write to customer.aervice@avalonrisen.com

RETURNS & REFUNDS

Generally speaking, all sales are final.

BUT, we will gladly replace any item that you receive in damaged condition.

There is no refund available for downloaded items.


Privacy Policy

Since we use Paypal as our exclusive payment option, here is Paypals privacy notice:
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